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Frequently asked questions
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What areas in Leicester do you serve?
We cover the entire Leicester area, offering our services to every neighbourhood and surrounding areas.
How do you calculate travel time?
We believe our £25.00 per hour rate is extremely fair. To stop us charging a call out fee we charge for the time it takes us to get to your job.
The nitty gritty is that we try to sequence jobs to minimise travel time. If however we're unable to stack jobs efficiently the maximum you'll be charged is from our office in LE7 9XQ.
Are you insured?
Yes, all our work is fully insured, giving you peace of mind.
Can you provide references?
Absolutely, we're happy to share testimonials from our satisfied customers.
What happens if a job takes less time than expected?
We only charge for the actual time spent on the job, ensuring you get fair value.
What payment methods do you accept?
We accept cash and bank transfer.
Do you supply the materials for a job?
We can supply materials at an additional cost or use those you provide.
What don't you do?
We don't handle electrics, gas, roofing, or flooring due to their specialist nature.